NEW YORK CITY

Are you using too much water? And how would you even know?

One way to find out is through the New York City Department of Environmental Protection (DEP) and its free leak detection and water usage software. In case you haven't logged into the DEP website lately, its customer service portal offers software for a program that monitors water usage and aberrations and also offers several billing options (either monthly or quarterly billing, and either a bill via snail mail or eBilling). 

I want to put a satellite dish on my balcony. It's unobtrusive, but will it be a problem?

Although many buildings take issue with the installation of satellite dishes, the fact is the Federal Communications Commission adopted the Over-the-Air-Reception Device rules (commonly known as OTARD), which protect a property owner's or tenant's right to "install, maintain, or use an antenna to receive video programming from direct broadcast satellites, broadband radio services, and television broadcast stations." The dish must conform to size standards and must be installed on property that the resident owns or of which he or she has "exclusive use or control." Accordingly, we would encourage a co-op or condo board to comply with these rules and grant permission within its guidelines.

Jay Silverberg is president of Zenith Properties. 

In my admissions interview, I’m not going to tell the board that I practice the tuba every day. None of their business, right?

If you do not care about disturbing your neighbors, then multifamily living isn’t for you. All co-ops have house rules and bylaws that restrict the noise level from an apartment. Many state that 80 percent of the floor space must be covered by carpeting.

New York City Local Law 113 states that quiet hours are from 10 P.M. to 7 A.M. Sounds measured at a level of 7dB(A) or more are not allowed after 10 P.M. and sounds at a level of 10dB(A) or more are not allowed after 7 A.M. by city law. You can be in violation of your proprietary lease if you do not abide by the city laws and the co-op laws, which can lead to an eviction.

Jeffrey M. Weber is president of Weber-Farhat  Realty Management.

The condo we want to buy is in a building where the board is suing the developer over construction defects. What should we do?

Run, buyer, run! In almost all situations the ordeal – the battle – begins with the burden of proof falling on unit-owners by having to document construction defects with costly engineering reports and seemingly endless attorney correspondence. And when paperwork is together and complaints are filed with the state’s attorney general – an arduous process – the already difficult developer makes things worse by strategically “taking responsibility” for only parts of a complaint. This developer tactic turns what should have been a resolution into punch-list-item argument between engineers and lawyers over what is or isn’t a repair.

Expensive lawsuits become inevitable, where settlements or awards, after deducting attorney and engineering fees, leave little or nothing to pay for the repairs. In the end, condo boards have little choice but to turn to unit-owners to foot the bill for developer defects. The dream apartment soon becomes a nightmare.

Carl Borenstein is president of Veritas Property Management.

I want to replace the windows in the apartment we’re buying. Will the building have a problem with that?

The first thing a new owner should do is contact the managing agent to inquire about the building’s policy on capital improvement projects, specifically windows. Your agent may be able to guide you to a window company that has worked for the building in the past.

This should give the board a level of comfort with the contractor. Generally, the agent will send you an alteration agreement and you would be required to remit a scope of work detailing the specifications of the windows you are seeking to install. In addition, you will have to send in a certificate of insurance from the window contractor and any other licenses and fees required.

The board may have its engineer/architect review your application at your expense. It is important to note that specific windows are required in landmarked historic districts. Other buildings may make you conform to the existing windows so all windows look uniform. Bottom line: expect the unexpected whenever starting a new capital project.

Steven W. Birbach is president and CEO of Vanderbilt Property Management.

You want to buy a co-op apartment. You see a penthouse with a terrace/roof area for your exclusive use and decide it is perfect. You have every reason to believe you are qualified to purchase and that you will be approved by the co-op board, so you sign a contract and put down a 10 percent deposit of $2,750,000. Everyone is happy, right? Guess again — and then take a look at what happened in Pastor v. DeGaetano.

I love the idea of my own balcony. But I’ve heard that balconies are unsafe. How do I find out if this balcony is okay?

If the building is greater than six stories, then it must comply with Local Law 11, which requires that the building’s exterior, including balconies, terraces, and/or outdoor railings are inspected by a licensed architect or engineer every five years, that a report be filed with the New York City Department of Buildings (DOB), and that required repairs are made. You should ask the managing agent for a copy of that report and then discuss it.

You can also go directly to the DOB website to see if the report was properly filed. You may also want to consult with a licensed architect and engineer (whether or not the building is required to file a Local Law 11 report) and ask them to review the condition of the balcony on your behalf. If the balcony or terrace has a roof membrane below, the architect and/or engineer should also advise on its condition.

You should see if there are any planned projects that may affect the outdoor space. Once you own an apartment with a balcony or terrace, you need to observe safety rules. Sitting on the outer walls or railings is never a good idea. As good as any inspection is, there can always be problems that were not seen – or new problems that can develop at any time. Always make sure that items placed on the balcony or terrace are secure, particularly in bad weather, and always check to be sure that any drains are clear of leaves and debris.

Andrew Lazarus is senior vice president of Tudor Realty Services.

I plan to run my acupuncture practice out of my condo. Who will know about it, and why should the board care?

It is a direct violation of a building’s bylaws to operate a business out of a unit. As a resident of a condominium community, it is important that you and all residents follow the rules and regulations of the community regardless of your personal opinion. Your board was elected to make decisions on your behalf and with the best interests of the community in mind.

Although you believe that no one will be aware of your business, there are still liability issues in the event someone is injured during one of the procedures. Residents will also be observing your clients coming in and out of the building, which will be an issue as well.

Failure to do so will result in fines and possible legal action.

Carmelo Milio is president and director of property management at Trion Real Estate Management.

We’ve just closed on an apartment and have learned that the gas has been shut off to the whole building. Can we get a maintenance rebate?

From a management perspective, we would review with the new shareholder the following questions: What did the seller disclose? What did the broker disclose? What due diligence did the new shareholder's attorney complete? Were there any walkthroughs? If so, discuss what was looked at during the walkthroughs.

Without seeing the co-op’s proprietary lease and keeping in mind the questions by the new shareholder, it seems the scenario discussed was a scheduled repair and the shareholders were notified accordingly. It’s the seller’s responsibility to address the new shareholder’s maintenance rebate request and not that of the co-op or board of directors.

Simon Sarwa is CEO of Trillion Asset Management.

In the wake of recent disasters, co-ops and condos should be warned: insurance companies have instituted a few changes that could affect you.

For starters, many have substantially reduced your coverage. They have done this by capping the period for reasonable restoration of the building at a dollar amount or for a period of one year. In New York City, if you have a major fire in your building, your residents may be out of their apartments for up to two years. If the building has a one-year cap, it could be out a year of maintenance. To top it off, clients are still paying relatively the same premiums despite this significant reduction in coverage.